Visit our prices page to see the packages we have available for different property management companies based on the number of properties you have and the products/features chosen, along with any special offers we have.
You can pay by Credit Card or Direct Debit mandate.
Each subscription agreement is 12 months in duration.
You will be billed monthly and receive an invoice for each payment automatically via email.
Yes. We will give you a 10% discount if you choose to pay for a full year in advance.
No. Once we have agreed the best product and offer for your business, we will help you get up and running on Propierge so that you can start to realise the benefits and efficiencies as soon as possible.
Contact us at support@propierge.com and we will discuss this with you.
We will provide you with all of the information and links so that you can access Propierge from a web browser.
Ask them to check their Spam/Junk mail to see if the email invite is there. Also check the email address that you have used in their details to ensure that there are no mistakes and resend.
No. Propierge is hosted on the Cloud so it will not be downloaded on to any server.
Simply go to the normal login screen and follow the forgotten password prompts to reset your password.
Yes. All information is encrypted however you need to keep your password and login details secure and change your password regularly.
Yes. There are a variety of different ways to store details and a variety of relationships.
Yes. Depending on where your business focus is directed (Bookings or Operations) each contact can have different and multiple relationships with properties.
If you just choose the Bookings features you can connect all Bookings related suppliers such as outsourced Cleaners. If you choose the Operations features you can connect all maintenance related suppliers such as gardeners, plumbers, electricians and handymen in addition to some concierge related suppliers such as hire cars. If you choose the Bundled option you will be able to connect all suppliers to look after both Bookings and Operations.
There are a variety of Master and Individual Calendars and Schedules to provide you with a full overview of what is going on in your business and more detailed views of specific areas of your business and its operations.
Yes, all Calendars and Schedules are updated automatically and in real time so that any changes to Bookings, Activities and Operations have the latest information and status shown.
All “Manage” pages within the Operations areas of Propierge can be filtered and output in Excel, CSV, HTML and PDF.
Propierge looks at a variety of different factors including Booking Status and Requirements of that Property and automatically schedules the appropriate inspection on the appropriate day, depending on whether the property is empty or being used.
Yes. The Inspector App is an iOS iPad App.
Go on to the App store from your iPad and search for “Propierge Inspector” and download the App by following the instructions. Once you have downloaded the Inspector App, put your unique url in the space indicated and login as you do on the normal Propierge Admin system.
Only users that have the Inspector App access granted in their user settings can access the Inspector App. Ask your system administrator to check your user settings to ensure that you have been given the Inspector App permission.
Yes. The Inspector App will continue to work and store any results from any Inspections that you carry out even when you do not have an Internet connection. As soon as you are connected to the internet again, the Inspector App will sync with the main Propierge Admin system and send/receive the latest information.
Yes, provided you have an internet connection you just need to tap the “Web Portal” area on the main screen of the App and this will take you straight to your access of the Propierge Administration Panel. Just tap the Inspections area to navigate back to the Inspector App.
When a Property Inspection is carried out, any checks that fail will automatically generate a maintenance issue in the Propierge Admin system for resolution.
Yes, Maintenance Issues can be created either automatically or manually.
Propierge looks at a variety of different factors including Booking Status and Requirements of that Property and automatically schedules the appropriate cleaning on the appropriate day, depending on whether the property is empty or being used.
Yes, Propierge works with both in-house Cleaning staff and subcontracted cleaning services.
Yes. The Cleaning App is an Android Phone App.
Go on to the Playstore from your Android phone and search for “Propierge Cleaning/Maid” and download the App by following the instructions. Once you have downloaded the Cleaning App, put your unique url in the space indicated and login as you do on the normal Propierge Admin system.
Only users that have the Cleaning App access granted in their user settings can access the Cleaning App. Ask your system administrator to check your user settings to ensure that you have been given the Cleaning App permission.
Yes. The Cleaning App will continue to work and store any results from any Cleaning that you carry out even when you do not have an Internet connection. As soon as you are connected to the internet again, the Cleaning App will sync with the main Propierge Admin system and send/receive the latest information.
No. There is no in built connection between the Cleaning App and the full Propierge Operations Admin system.
If you would like to give your cleaners access to the full system, update their permissions from within the System Settings area and provide the appropriate access which will mean that they can login as normal provided there is an internet connection.
Propierge looks at a variety of settings and calculates how much to pay the cleaners according to these requirements that you have set.
The simplest way is to use ZOHO Books for your accounting. Propierge will send all approved timesheets to ZOHO Books which will generate invoices in the combinations that you choose/set in a matter of minutes. If you do not use ZOHO Books, you can also export this information into an Excel or CSV file to work with the system of your choice.
Yes. Propierge has been built by people who have run all types of Holiday Property Management companies – and still do today so there is a huge variety of suppliers and automation that you can set up and control. When you first start to use Propierge, we will help you identify what Product range is better suited for your business and help you with the set up to get the most out of the system.
There are a variety of notifications, email formats and templates available within Propierge depending on the Product range appropriate for your business.
Yes. You can choose to give access to your owners/guests to the Client Portal, depending on what product range you choose and what access you would like to give them.
